How it works · Diagnose
Enter your URL. We find the friction. You get what to fix first.
The Experience Scan is the fastest way to start Diagnose. It takes under a minute and requires nothing from your team — no code, no access, no account.
- 01
Website discovered
We confirm the address resolves and identify the primary entry page a visitor would land on.
- 02
Site structure mapped
Navigation, section order and the route from arrival to enquiry are laid out.
- 03
Brand signals detected
Typography, tone, emphasis and consistency of language are captured as signals.
- 04
Experience patterns evaluated
Clarity, hierarchy, messaging, conversion readiness and mobile behaviour are scored.
- 05
Opportunity signals identified
Findings are ranked by impact and translated into a specific next action.
What the snapshot does not assess yet
The Experience Snapshot reads your public digital experience only. It does not assess business operations, internal workflows, revenue data, or your automation stack. Those are covered in the wider Diagnose engagement.
What follows Diagnose: Transform, where the friction is removed through UX and product work, AI, automation, workflows, integrations and custom systems — then Optimize, where monitoring keeps measuring the experience and surfacing new friction.